management of built environment - gestione del costruito

The course “Building and Construction Technologies” aims at showing how a building can be made and how a deep knowledge of technical characteristics can improve considerably its efficient management. Therefore, the first target is the comprehension of the building itself, starting from the classification of its different systems, components and spaces. Then the analysis of each single stage of the entire building process will help in individualizing the proper increase of information to handle along the life-cycle of a facility. The third target is to find out the closed relationship among building performances, behaviour over time and technological issues. Then, the forth target is to manage the different variables that can have occurred along the life-cycle of a constructed asset, thanks to the analysis of each different aspect that can modify the behaviour of a built environment (such as the used materials, the adopted technologies, and in general the result of a meeting point among choices by different involved stakeholders). Eventually, this will permit achieving a deep knowledge of the construction techniques and of the criteria which underly their choice in different situations, allowing students to find out how to manage built assets, according to the adopted technologies
Each topic will be treated both theoretically and practically through a project work, exploiting different tools for active learning and in general applying some methodologies of innovative teaching.

Lectures and exercise sessions will allow students to:

• remember each single stage belonging to the building process;
• analyse a building, breaking it down in its functional areas, spaces and delimiting components;
• analyse building components, breaking them down in their layers and constituting materials;
• define the different function that a building component has to satisfy;
• analyse the different functions provided by each different layer belonging to a specific building component;
• identify the shown building and construction technology.
  The project laboratory will allow students to:
• classify each single space and component belonging to a building;
• analyse every building component, describing the belonging layers and materials;
• choose the most proper building technology according to the provided requirements;
• compose new cross sections of building components in order to achieve further requirements;
• find out the most proper modelling way to represent these cross sections;
• integrate different technical solutions in order to properly manage the mix of different technologies;
• write a project report where every taken choice is argued and clearly explained;
• summarize and present the results achieved during the analysis and specification activities.

The course provides knowledge and skills for understanding, analysing and selecting building and construction technologies with particular attention to energy efficiency requirements, building performance and lifecycle management of the built environment.
The first part of the course introduces the building process and the main stages of a building lifecycle, illustrating the relationships between design, construction, operation, maintenance and refurbishment activities. Building systems are analysed through classification methods and functional decomposition approaches, enabling students to understand the role and interactions of the different technological subsystems.
A specific module is devoted to Building Information Modelling (BIM) as a methodology for managing information throughout the building lifecycle. BIM principles, digital representation of building technologies and integration of technical data within information models are presented through theoretical lectures and practical examples.
The course then focuses on building envelope technologies and their influence on building performance. External walls, façades, ventilated façades, windows, curtain walls and roofing systems are analysed with reference to their functional requirements, construction details, materials, components, performance criteria and technological solutions. Particular attention is devoted to thermal performance, durability, maintainability and compliance with current regulations.
Structural and construction systems are also addressed, including timber construction, steel construction and prefabricated building technologies. The main characteristics, advantages, limitations and fields of application of different construction solutions are discussed, highlighting their implications for sustainability and lifecycle performance.
Additional topics concern interior building technologies, including partitions, floors, slabs, doors and stairs, focusing on their design principles, materials, performance requirements and integration within the overall building system.
A dedicated section of the course addresses energy efficiency in buildings. Students are introduced to the principles of building physics governing heat transfer through building envelopes and to the evaluation of thermal performance indicators. The course discusses current European and national regulatory frameworks, including the Energy Performance of Buildings Directive (EPBD), and analyses technological strategies for improving the energy performance of new and existing buildings.
The educational activities combine lectures, practical exercises and collaborative project work. Students work in teams on a case study building, progressively analysing its technological systems, developing construction details, creating BIM representations and assessing thermal performance characteristics of building envelope components. The project activity allows students to apply theoretical knowledge to real-world building technologies and to develop critical skills in selecting and evaluating construction solutions according to performance, sustainability and lifecycle criteria.
The course may also include technical visits, seminars and meetings with industry professionals aimed at deepening the knowledge of innovative materials, products and construction systems currently adopted in the building sector.

Prova scritta obbligatoria, senza prove in itinere
Prova orale facoltativa (a scelta dello studente)
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, con presentazione/discussione finale
Assessment is based on two complementary components: a team-based project work developed throughout the semester and an individual written examination.
The project work is aimed at assessing students’ ability to apply the concepts, methods and technologies presented during the course. Working in teams, students analyse a case-study building and progressively develop technical assignments concerning building technologies, BIM-based representation and energy performance assessment. Evaluation takes into account the quality and completeness of the submitted work, the technical accuracy of the developed solutions, the effectiveness of graphical representation and communication, the outcomes of intermediate reviews, and the final presentation. Although activities are carried out in teams, an individual mark is assigned to each student based on the overall quality of the work and on the individual contribution demonstrated during reviews and presentations.
The written examination is intended to assess the individual understanding of the theoretical contents discussed during lectures and covered by the reference material. The exam is held during the official examination sessions and consists of a combination of multiple-choice and open-ended questions. The written examination is compulsory and is considered passed with a mark equal to or higher than 18/30.
The final grade is determined by combining the individual written examination (50%) and the project work evaluation (50%). The final mark corresponds to the arithmetic average of the two assessments.
Students who are unable to attend the project activities during the semester, or who do not obtain a positive evaluation for the project work, are required to take an additional individual oral examination. The oral examination assesses the ability to critically discuss and apply the topics covered by the course. In this case, the final grade is calculated as the arithmetic average of the marks obtained in the written and oral examinations.

Chudley R., Greeno R.,, BUILDING CONSTRUCTION HANDBOOK, Editore: Elsevier, ISBN: 978-0750637534
Frederick S. Merritt, Jonathan T. Ricketts,, Building Design and Construction Handbook, Editore: McGraw-Hill Professional, Anno edizione: 2001, ISBN: 978-0070419995
Note: See in particular:

• Section 11 "WALL, FLOOR, AND CEILING SYSTEMS" by Frederick S. Merritt;
• Section 12 "ROOF SYSTEMS" by Dave Flickinger.
  Tillmann Klein, Integral Faade Construction: Towards a new product architecture for curtain walls, Anno edizione: 2013, ISBN: 9789461861610

The course aims at providing participants with basic knowledge about accounting fundamentals and decision-making tools for business. The first part of this course will introduce some basic concepts on accounting principles and the terminology used in the accounting process. These introductory concepts will constitute the basis for the analysis (and interpretation) of financial statements produced by companies to communicate their results to external users (balance sheet, income statement, statement of cash flows). The course will also provide an overview of the tools and techniques to support managers in making short- and long-term decisions (management accounting), such as cost-volume-profit analysis or NPV.

At the end of the course, students will be able to:
1) understand the objectives of (different types of) business entities and the context in which they operate;
2) read, understand and analyze financial statements;
3) apply techniques to analyse costs, short-term and capital investment decisions;
4) distinguish the different sources of finance available for business entities;
5) undestand the main organizational features of business entities.
Practical exercises and case studies will help students to better understand how financial and management accounting are applied in business entities.

PART 1. Introduction
o Basic concepts of accounting
o Business sustainability, corporate social responsibility, corporate governance
o Business structures and types of business entities
PART 2. Transactions and financial reports
o Business transactions
o Balance sheet
o Income statement
o Statement of cash flows
o Analysis and interpretation of financial reports
PART 3. Corporate strategy
o Budgeting
o Cost Allocation
o Cost-Volume-Profit analysis
PART 4. Long-term decisions
o Capital investment
o Financing the business
PART 5. Business performance
o Performance measurement
o Performance management

Prova scritta obbligatoria, senza prove in itinere
Evaluation will be based on a individual written exam at the end of the course.
The exam will include both theoretical questions and practical exercises.

Birt, Chalmers, Maloney, Brooks, Oliver, Accounting. Business Reporting for Decision Making. 6th Edition, Editore: Wiley

The course trains both researchers and professionals, able to operate at the highest levels of management of Cultural Heritage and Landscape, in both public and private institutions. The program integrates concepts and methods from several domains (humanities, economics, law, information technologies, material sciences) in the analysis of cultural heritage and landscape.
The program provides a consistent multidisciplinary path where students are provided with competencies, which nowadays cannot be obtained, but through particular self-training initiatives. The job market today has to rely on various professional figures - thus incurring conflicts and standstills in the decision-making process - or is forced to choose only one competence among all the needed ones. A distinctive feature of the program is the involvement of students in projects, both on local and international scale, so as to make them familiar with the complex management of cultural heritage and landscape.
The course provides an overview on the following research areas. Economy and Management of Cultural Heritage and Landscape; History of the Economical, Social and Political impacts of Cultural Heritage and of Urban an Landscape planning; Museology; History of Art and Architecture; History and Legislation on Cultural Heritage, Landscape and their institutional organization; Technologies applied to conservation and fruition of cultural heritage; Technologies applied to urbanism, landscape planning and landscape fruition. The topics examined covered by the single section of the course are conceived as prompting interdisciplinarity and multidisciplinary research. The program integrates relevant theoretical aspects with a strong practical involvement in projects and promotes contacts with exemplary case studies proposed by professionals chosen internationally (Museum Directors, Superintendents, Urban Planners, Architects, Professionals in the field of tourism and territorial development, Politicians responsible for the policies of culture in different countries, Heads of Auction Houses, Heads of Banks’ Investments in Art, etc.).

Expecetd outcomes of the course are: an overview with specific indights on key world-wide heritage actors; main charters, reccomendations and directives, a solid background in the field of heritage valorisation including its recent historical background; a comprehensive view on digital technologies applied to heritage (natural,cultural, mixed); Intellectual property rights, how to setup international projet proposals; methods and tools to plan and manage projects

Main International and European Institutions and Organisations. Bids and Call for Tenders, how to turn an idea into a sounding project proposal, benchmarking, swot analysis, surveys, Delphi method. International project management and accounting. (4 hours) Bibliography A selection of specific readings will be provided at the end of each lecture
C0: Introduction, general historical background¸ international context, key actors. Main Cultural Institutions and Organisations both International and European and National. Cultural Identity, cultural models, preservation of skills. (2 hours) Bibliography A.M. Ronchi, eCulture: Cultural Content in the Digital Age, Springer 2009 - ISBN 978-3-540-75273-8 e-ISBN 978-3-540-75276-9 DOI 10.1007 / 978-3-540-75276-9
C1: Heritage: cultural landscape, taxonomy: natural, cultural, mixed, scientific, moveable, non moveable, tangible, intangible, future. Digital heritage. Digital Art. Selected case study, (2 hours) Bibliography Council of Europe (1999) Digital culture in Europe: A selective inventory of centres of innovation in the arts and new technologies. Council of Europe Publishing, Paris Council of Europe (2001) New information technologies and the young. Council of Europe Publishing, Paris // L. Jeffrey (2001) Vital links for a knowledge culture. Council of Europe Publishing, Paris // H. Lindskog (2001) Time rich time poor. Proc. Global Forum 2001 (see http://www.items.fr)
Council of Europe (1999) Digital culture in Europe: A selective inventory of centres of innovation in the arts and new technologies. Council of Europe Publishing, Paris Council of Europe (2001) New information technologies and the young. Council of Europe Publishing, Paris
L. Jeffrey (2001) Vital links for a knowledge culture. Council of Europe Publishing, Paris
H. Lindskog (2001) Time rich time poor. Proc. Global Forum 2001 (see http://www.items.fr)
T0: Why is Digital Communication Revolutionary? Historical background (excerpt), key aspects, potential added value in this domain. The contribution due to cognitive sciences. Selected case study (3 hours) Bibliography D. Deutsch (1997) The fabric of reality—La trama della realtà. Einaudi, Torino, Council of Europe (2001b) Digital culture in Europe. Council of Europe Publishing, Paris
T1: Native Digital Content, Data Creation, Native “non-digital” Content, Data Acquisition and Digitisation (incl. 3D scan, drones), Datasets and Formats, Data Types, Big Data / Open Data, IoT, Tagging, RDF, XLM, etc. (2 hours) Bibliography Marc Prensky, Digital Natives, Digital Immigrants, From On the Horizon (NCB University Press, Vol. 9 No. 5, October 2001). In addition a selection of specific readings will be provided at the end of each lecture
T2: Data Visualisation 2D to 3D, Virtual & Enhanced Reality, Telepresence and Robots. Ubiquitous computing and mobile devices. Basics of Human Computer Interaction, Interaction Design, usability, accessibility, Selected case study (3 hours) Bibliography N. Negroponte (2002) Being wireless. Wired, October 2002, D.A. Norman (1994) Things that make us smart: Defending human attributes in the age of the machine. Addison Wesley, Reading, MA (ISBN 0-201-58129-9), Immersivity, Immersive environments (in open spaces, non intrusive)
T3: Overview on the most common ICT applications in the field of Heritage (research, classification, restoration, management, exploitation, preservation, etc), digital preservation. Selected case study. (4 hours) Bibliography Alfredo M. Ronchi, Considerazioni riguardo il presente ed il futuro dei Musei Virtuali, Sistemi Intelligenti, Il Mulino 1997, K.H. Veltman (2004) Understanding new media: Augmented knowledge and culture. University of Calgary Press, Calgary, Digital Transition, Global digital compact.
T4: Computer Games, Edutainment and Theme Parks, Simulators, Dark Rides and Other Nonlinear Formats, Ambient Intelligence (4 hours) Bibliography A selection of specific readings will be provided at the end of each lecture
C2: Advanced interaction models for cultural content, archaeological museums and sites, hands-on and interactive museums, science and technology museums, cultural tourism. Selected case study. (2 hours) Bibliography D.A. Norman (1998) The design of everyday things. Basic Books, Inc., New York (ISBN-978-0-262-64037-4), A.M. Ronchi (2003a) On culture in a worldwide Information Society. Proc. CIDOC 2003, St. Petersburg, 1–7 September 2003, pp 165–179 (http://cidoc2003.adit.ru/english/paper.asp?nomer=72)
C3: Information Policies: Frameworks and Intellectual Property Rights management and models. Illicit trade, unique identifiers.
Applications and services' quality. Selected case study. (4 hours) Bibliography NINCH (2001) Guide to good practice in the digital representation and management of cultural heritage materials. National Initiative for a Networked Cultural Heritage, Washington, DC, R. Dawkins (1976) The selfish gene. Oxford University Press, New York
C4: The Role of Memory Institutions, Culture Counts: the Economic Dimension, Cultural Services and Markets, Emerging Professional Profiles. Long term preservation of digital content and services.(2 hours) Bibliography EC (1996) Multi-media access to Europe’s cultural heritage: Memorandum of Understanding. European Commission, Brussels, S. Ross, M. Donnelly, M. Dobreva (2003) New technologies for the cultural and scientific heritage sector. DigiCULT Technol. Watch Rep. 1, February 2003, EC (2002) DigiCULT Report: Technological landscapes for tomorrow’s cultural economy: Unlocking the value of cultural heritage. Office for Official Publications of the European Communities, Luxemboug, ISBN 92-828-6265-8 (see http://www.salzburgresearch.at/fbi/digicult)
Aimed as it is at providing students with skills and tools useful to the built cultural heritage sector, this Programme deals with the protection, conservation, and valorisation of historical buildings.
The debate on cultural value recognition, the very concept of cultural heritage, the evolution process of protection laws, as well as the main conservation approaches will be presented.
Besides, and different from most of the current approaches to cultural heritage practice, valorisation projects and management plans will be presented here in the light of their cultural value posing an opportunity for setting alternative strategies rather than as a mere source of burdens and limitations.
Italian Legislative Decree No. 42 of January 22, 2004 (the Italian Cultural Heritage and Landscape Code) will also be at issue, with special reference to its sections concerning conservation, valorisation, and management, as well as implications on public works and open questions regarding legislation.
Furthermore, evaluation methods focusing on reused built cultural heritage site sustainability will be analysed in consideration of the relevance of the correlation linking individual building-centred choices with systemic insight into a given territory and its cultural, economic, environmental, and social constituents. As to this latter aspect, some wide-area heritage projects aimed at culture-driven economic development will be presented such as the Cultural Districts Project.
Assuming that cultural heritage should not be construed as a burden to society or, worse still, a moral duty, an outline of the economic mainstays of cultural heritage and the main fundraising systems will be provided with a special focus on the public-private partnership (P3) and public-private-people partnership (P4) tools.
Therefore, the topics of compatibility and sustainability of historical building use and valorisation will be highlighted in addition to elements of cultural heritage-related legislation and economics of most common occurrence – all of which under the assumption that actual use is a pre-requisite to conservation, and that integrated strategies lend some precious contribution to heritage safeguarding.
As resorting to one class of expertise alone often begets conflicts, hinders the decision-making process and may lead to choices far from resting on a multidisciplinary approach even in instances warranting that some degree of mediation be present between several experts in different knowledge domains, the topics examined as part of this Course will be conceived as transdisciplinary research sources.
The case studies suggested by the participants will be discussed during the Course.
Further guidance will be provided during the lectures.

Prova orale obbligatoria
Progetto/i - Elaborato/i obbligatorio, di gruppo, con revisioni periodiche, con presentazione/discussione finale
Individual students or groups thereof will be asked to choose their topic of interest and prepare a well-structured project proposal. Once each project proposal’s guidelines have been defined and approved by the lecturer, the students will proceed to develop the actual product whilst meeting the lecturer at defined intervals for progress assessment of the work being made and until final approval of the results attained. Each outcome will be available both in source format and the pdf or pptx formats. The examination will encompass the presentation and discussion of each project.
Besides, the course also contemplates intermediate tests and a final oral exam concerning the theoretical part of the lessons.

Alfredo M Ronchi, eCulture: Cultural Content in the Digital Age, Editore: Springer, Anno edizione: 2009, ISBN: 9783540752738
Alfredo M. Ronchi, e-Citizens: Toward a New Model of (Inter)active Citizenry, Editore: Springer Nature, Anno edizione: 2019, ISBN: 978-3-030-00746-1
Alfredo M Ronchi, e-Democracy: Toward a New Model of (Inter)active Society, Editore: Springer Nature, Anno edizione: 2019, ISBN: 978-3-030-01596-1
Alfredo M Ronchi, e-Services: Toward a New Model of (Inter)active Community, Editore: 2019, ISBN: 978-3-030-01842-9
Alfredo M Ronchi,... 1984 won't be like, Editore: UNESCO IFAP, Anno edizione: 2018, ISBN: 978-5-91515-068-9
Alfredo M Ronchi, UNDERSTANDING OVERTOURISM, Editore: State Hermitage Museum - Sankt Petersburg, Anno edizione: 2020

The goal of the course is to enable students to master the methods and processes that are necessary to evaluate building components' durability and to manage maintenance.
The course covers the items related with service Life Planning of buildings
Each topic is treated both theoretically and practically through a practical exercise.

Lectures and exercise sessions will allow students to:
-Analyze and understand the goals, assumptions and requirements associated to Service Life Planning of buildings

• Predict the Service Life of building components
• Predict the Reliability of building components
• Define the maintenance plan and scheduling of building components
• Predict the Life Cycle Costing of building components

1. Service Life Planning of buildings
Maintainability requirements
Maintenance strategies
2. The durability evaluation of building components:
Useful technological quality
Parameters for durability evaluation (Service Life, reliability failure rate)
Experimental evaluation of Reference Service Life
The durability control and certification
3. Methods to predict Service Life:
Factorial method
Engineering methods
Statistical methods
4. Methodology for reliability evaluation:
functional reliability
executive reliability
critical reliability
inherent reliability
5. Maintenance management
Condition assessment
Maintenance planning
Life Cycle Costing

Prova scritta obbligatoria, senza prove in itinere
The evaluation will be based on the assessment (group or individual) of the reports and of oral presentations prepared applying the learned methods on practical exercises.
Final exam will consist in a written or oral test based on open-ended questions about the theoretical topics covered in the programme.

B. Daniotti, Building durability, Editore: Libreria Cortina. Milano, Anno edizione: 2012
B. Daniotti and others, The durability of building components, Editore: Editecnica, Anno edizione: 2008
B. Daniotti, F. Re Cecconi, Test methods for service life prediction, Editore: CIB, Anno edizione: 2010
B. Daniotti (edited by), Management of durability in the building process, Editore: Maggioli Editore. Milano, Anno edizione: 2003
Note: Proceedings of International Workshop
AA. VV., The durability of building materials and components, Editore: CIB
Note: Proceedings of International DBMC Conferences. Ed. CIB. 1986-2014
ISO 15686 Buildings and constructed assets. Service life planning

Impresa: obiettivi, forme, proprieta' e controllo. Contabilita' esterna: funzione, contenuto e riclassificazione dei documenti di bilancio; analisi di liquidita' e redditivita'. Decisioni di lungo periodo (analisi degli investimenti): costo del capitale, flussi di cassa, Valore Attuale Netto, altri criteri di valutazione. Analisi dei mercati: domanda, struttura di costo, concorrenza perfetta, altre strutture di mercato. Contabilita' dei costi: tipologie di costo, rilevazione dei costi dei prodotti, metodi per le decisioni di breve periodo, budget. Organizzazione aziendale: definizioni, elementi di progettazione organizzativa. Esempi e applicazioni dai settori ICT.

The course analyzes the caracteristichs of real estate and define the main actors and activies involved in the managing and evaluating process.
The program show the main methodologies adopted by the operators of this sector and refer to the most common codes widespread on a national and international scale.
The scope is to provide the foundations of the methods and tools to be used for technical-economic valuation on managing building and assets.
The course includes a practice activities (team work and individual contribution) that allows students to adopt the operational tools of evaluation activities.

Proper application of valuation standards (IVS), valuation process and methods, real estate market analysis approach

The course analyzes the characteristics of real estate sector and defines the main stakeholders and activities involved in the managing and evaluating process.
The program shows the main methodologies adopted and refers to the most common codes widespread on an international scale.
The scope is to provide the foundations of the methods and tools to be used for the technical-economic valuation on managing buildings and assets.
The course includes practice activities (teamwork and individual contribution) in order to guide students to practice the operational tools of real estate management and evaluation activities.
Among the most relevant topics:
Real Estate market and real estate investment cycle
Management activities within the real estate field: facility property and asset management.
Corporate real estate
Property valuation service
Valuation’s process
International Valuation Standards (IVS)
Measurement of buildings: International Property Measurement Standards
Valuation reporting
Real Estate development

• The real estate development process
• Feasibility studies
• The stakeholders: role of Pubblic Administration and land management
  Assessments, operations management and real estate development: case studies

Prova scritta obbligatoria, con prove in itinere
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, con presentazione/discussione finale
Valutazione continua facoltativa (a scelta dello studente)
The assessment will be done through ongoing and a final exam focusing on individual topics covered in the program. The ongoing trials will address the theoretical knowledge acquired in the course and the progress of the exercise.
The final exam is based on theoretical open-ended questions.

D.C. Lincg, W. R. Archer, Real Estate principles, Editore: Mc Graw hill, Anno edizione: 2008
Ciaramella A., Dall'Orso M., Urban Regeneration and Real Estate Development, Editore: SpringerBrief, Anno edizione: 2021, ISBN: 9783030676223 https://link.springer.com/book/10.1007/978-3-030-67623-0#toc
RICS Valuation - Global Standards, Editore: The Royal Institution of Chartered Surveyors, Anno edizione: 2021, ISBN: 9781783214518 rics.org
Morri G., Benedetto P., Commercial property valuation, Editore: Wiley, Anno edizione: 2019, ISBN: 9781119512134

The goal of the course is to introduce students to the methods and tools needed to describe urban and territorial systems in a knowledge building perspective. Adequate descriptions of territories and their dynamics are crucial to better understand and manage the continuous transformations of the built and natural environments and the urban and rural areas. Such knowledge enhancement is needed to support and address public and private decision making towards the better possible strategies and solutions to deal with the existing built environments as well as in the light of the development of new built areas, also in the light of the more recent approaches regarding sustainable development, urban and territorial systems resilience to disasters and regional quality growth.

The course aims at make students acquire competencies and skills about the following:
Knowledge and understanding. The course introduces students to a selection of methods and tools needed to describe, design images, recognize and understand dynamics and transformations and develop scenarios for urban and territorial systems at different scales in a planning and project perspective.
Applying knowledge and understanding. Students will acquire capabilities to:
develop territorial analysis from the technical and operational perspective;
introduce approaches and key elements to recognize and evaluate transformations and phenomena regarding urban and territorial systems at the international, national, regional and local levels;
offer interpretation and operational keys to design and assess a variety of intervention scenarios for the management of the built environment in a sustainable, smart and resilience perspective.
Making judgments. Students will acquire knowledge and tools needed to carry out a comprehensive assessment of the complex system of components who characterize urban and non-urban territorial areas, based on the understanding of concepts and on the use of analytical and evaluation methods and tools.
Communication skills. Students will acquire the correct language in the field of analysis of territorial areas, becoming able to master complex data systems, to build images of territorial areas useful to support decision making processes and to suggest innovative solution for the sustainable and resilient development of territorial areas. Students will be requested to prepare a case following the methodologies which will be introduced during the course and explain the results of their analysis.

The course approach looks at urban and territorial systems as an integrated and complex system of resources, activities, actors and physical structures that interact and continuously transform themselves in territorial frameworks made by continuously changing economic, social and natural environments. The adequate knowledge of the characteristics and dynamics of urban and territorial systems becomes therefore a crucial element to support and address public and private action on territories. A goal connected to public choice analysis and private decision making related to the organization of territorial elements, the functions of land and buildings use, the localization and dimensioning of infrastructures, the quality and characteristics of built environments.
From the public administration point of view, the availability of adequate knowledge of territorial features, strength and weaknesses, main opportunities, risks and needs is crucial to obtain reliable scenarios of future developments. A basis for decision making concerning policy action, governance, planning and management of urban and territorial systems.
From the private agents’ point of view, good quality knowledge of urban and territorial specificities, demand for building activities and services (with specific elements and qualities) and potential future developments are needed to increase effectiveness and efficiency in real estate management and other territorially-based activities and investments.
The course work will be developed on two main fields: territorial analysis from an operational perspective and interpretative keys and approaches:
Concerning the interpretative keys and approaches:
looking at urban and territorial systems as complex systems of resources: methods and tools to identify and describe the resource system;
draw attention on urban and territorial systems in terms of opportunities and risks, looking at the interests of both public and private stakeholders;
history and development models of urban areas and analysis of the built environment: dynamics, planning, policies, new approaches and interpretative keys;
deepen the knowledge on approaches, models and interpretative keys looking at the maximum possible protection and valorization of natural and social capital, cultural heritage and public goods in a sustainable development and territorial resilience perspective.
Main approaches and interpretative keys will refer to: Sustainable Development and the SDGs, Performance analysis according to ESGs, Smart city, Resilient city, Disaster Risk Reductiion in urban and territorial environments, Inclusive and Creative city.
Concerning the operational field, methods and tools will be provided to:
identify the elements which characterize urban and territorial systems;
learn how to highlight characteristics and main specificities of urban and territorial systems;
develop analysis of urban systems and territorial regions highlighting strengths, weaknesses, opportunities and threats as a basis to design scenarios and identify potentials for the future;
produce adequate reports of territorial state of the art, using adequate tools to process and represent quantitative and qualitative data;
evaluate the field according to a number of methods related to the key approaches in the light of: different growth and development models and goals; the enhancement of the values of the natural and cultural environments protection, sustainable development and resilience.

Prova orale facoltativa (a scelta dello studente)
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, con presentazione/discussione finale
The exam will be different for students doing for the class work (in groups) and students not doing the class work
Students doing the group class work:
Writing of a report based on the analysis of a case study related to urban development. The presentation of the class work will be a 20 minutes speech with slides for each group.
Students not doing the group class work:
An oral exam based on the reading of 2 books from a bibliography list which will be provided at the starting of the course and the lessons given during the course, with the related materials and documents. During the exam students will have to discuss a subject and/or to answer to questions related to the readings and to answer to question based on the course contents, the literature and the provided materials and documents.
For all students:
Evaluation criteria will include the mastering of a correct professional language and critical understanding of concepts and their application in the examples carried out during the course. Students will have to demonstrate:

• the acquired knowledge about the topics of the course, with particular attention to theoretical and applied aspects of territorial analysis and to the understanding of the different approaches, methods and tools.
• their capabilities to apply the acquired knowledge and skills discussing examples, answering to questions and developing the group class work.

In an era of extreme volatility where organisations depend more than ever upon capabilities, it is vital that students understand the importance of the operation function to the success of an organisation.
Students will be exposed to internal issues within the firm/organisations, as well as the importance of forming strategic alliances and buyer-supplier relationships with other organisations. Key concepts of world-class and Lean processes will be explored throughout.
This course aims to examine the strategic importance of Operations Management in manufacturing and service settings in both private and public sectors. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive, global environment, thorough, strategic operations capabilities must be in place in order for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations.
Hence, you will learn and practice e.g. the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.

Knowledge and Understanding. Having successfully completed this course, you will be able to demonstrate knowledge and understanding of:
the role of operations management both at a strategic level and for the effective production of goods and services;
the various tools of operations management;
the behavioural aspects of managing operations;
how Operations contributes to wider aspects of firms’ capabilities and Competencies;
the importance of operational paradigms and how they are integrated together in managing operations including TQM BPR and Lean and Agile operations;
production and inventory control methodologies.
Subject Specific Intellectual and Research Skills. Having successfully completed this course you will be able to:
critically evaluate a variety of theories and concepts relating to supply chain management;
apply problem-solving techniques;
develop insights into the competencies required to become an effective manager in operations.
Transferable and Generic Skills. Having successfully completed this course you will be able to:
problem solve;
apply numeracy;
effectively communicate through the written word;

The course covers a range of key topics in Production and Supply Chain Management:
Basics of Production Systems

• Fundamental of production systems
• Organizational structures and operational details
• Performance measurement
• Lean Management and Continuous Improvement
  Production Planning and Control
• Relevant costs for operational decision-making
• Push vs Pull planning systems
• Inventory management strategies
• Demand management and forecasting
• Production planning and scheduling
• Material Requirements Planning
  Basics of Supply Chain Management
• Fundamental of supply chain management, strategy, and practices
• Construction supply chain management
• The role of information in supply chain management
• Considerations on supply chain sustainability (environmental and social)
• Risk management in production networks and supply chains
• Trends, issues, and perspectives

Prova scritta obbligatoria, senza prove in itinere
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, con presentazione/discussione finale
The final assessment of the course is based on a written exam, with the possibility to earn additional points through an optional group-based project.
Individual Exam (Mandatory, in the end of the course)

• evaluates students' individual understanding of concepts learned in the course and their ability to apply them in practice
• covers theoretical questions from all topics addressed in the course (i.e. theory, concepts, case studies, teaching game, guest lectures)
• contains numerical exercises from topics that include exercise sessions
  Group-Based Project (Optional, throughout the course)
• evaluates students' team working ability to address complex real-world issues related to production and supply chain systems
• participation is voluntary, and on groups-basis (do not accept individual)
• assessed in form of a written report and an oral presentation (in-class)
• possibility to obtain bonus points for the course
  This assessment approach of the course considers both individual learning and the collaborative exploration of practical, real-world applications in the field of production and supply chain management.

Andrea Sianesi, Production Systems Management, Editore: Mondadori, Anno edizione: 2020, ISBN: 978-88-6184-608-1
Nigel Slack; Alistair Brandon-Jones; Nicola Burgess, Operations Management, Editore: Pearson, ISBN: 978-1-292-40824-8

Il corso si propone di analizzare le diverse forme con cui la tecnologia edilizia, anche nella sua evoluzione storica, ha influenzato la pratica della progettazione architettonica, e come viceversa questa ha introdotto innovazioni tecnologiche. Tale esame viene affrontata sia evidenziandone lo sviluppo, nelle fasi piu' significative della industrializzazione, mediante lo studio e la critica di autori esemplari caratteristici di diversi atteggiamenti culturali, sia considerando i fattori fondamentali con cui la tecnologia influisce sulle metodologie e sulle scelte di progettazione (in particolare per quanto riguarda la qualita' del costruito, il suo impatto sull'ambiente e in generale la sostenibilita').Una serie di seminari specialistici dedicati alle diverse aree tecnologiche, integrano il contenuto del corso. Le esercitazioni saranno dedicate allo sviluppo del progetto assunto anche all'interno del Laboratorio di Sintesi Finale di cui il corso costituisce il riferimento teorico di base.

The aim of this course is to teach the economic tools for the analysis of urban and territorial systems. In the course, the following questions are tackled: which are the determinants of location choices of firms and individuals? Which are the determinants of economic growth in different types of territories? Which tools exist for the economic analysis of the territory?
The aim is to present the main economic logics that explain the way in which economic activities are organized in space. To achieve such an aim, the course presents the main location theories and regional growth and local development theories that have been developed since the 1950s.
A particular attention is given to urban rent. The course explains the genesis of urban rent, and its determinants.

I n terms of knowledge and learning capacities
Students are expected to learn conceptual economic reasoning, and to creatively identify economic effects in the areas where they apply their projects.
In terms of specific knowledge and learning capacity
Students are expected to learn how to take into account economic aspects in physical planning
In terms of autonomous capacity to judge
Students are expected to learn how to judge the economic effects of their physical actions and plans
In terms of learning capacity
Students are expected to learn how to write critical studies; in this specific course this capacity will expected to be applied to the autonomous analysis of a critical study on the economic performance and structure of an urban environment.

The aim of this course is to teach the economic tools for the analysis of urban and territorial systems. In the course, the following questions are tackled: which are the determinants of location choices of firms and individuals? Which are the determinants of economic growth in different types of territories? Which tools exist for the economic analysis of the territory?
The aim is to present the main economic logics that explain the way in which economic activities are organized in space. To achieve such an aim, the course presents the main location theories and regional growth and local development theories that have been developed since the 1950s.
A particular attention is given to urban rent. The course explains the genesis of urban rent, and its determinants.
Expected results
I n terms of knowledge and learning capacities
Students are expected to learn conceptual economic reasoning, and to creatively identify economic effects in the areas where they apply their projects.
In terms of specific knowledge and learning capacity
Students are expected to learn how to take into account economic aspects in physical planning
In terms of autonomous capacity to judge
Students are expected to learn how to judge the economic effects of their physical actions and plans
In terms of learning capacity
Students are expected to learn how to write critical studies; in this specific course this capacity will expected to be applied to the autonomous analysis of a critical study on the economic performance and structure of an urban environment.
Issues treated
The course is organized around three parts:
Part 1: Location theory
In this part of the course, the main aim is to explain the location choices of firms and individuals, from an economic perspective. To this aim, the course deals with:
location theories based on agglomeration economies vs. transportation costs;
location theories based on accessibility;
the formation and organization of urban systems;
urban rent: differential vs. absolute rent.
Part 2: Regional growth and local development theories
In this part of the course, the main theories explaining regional growth are presented, namely:
growth and industrial specialization;
keynesian theories of regional growth;
neoclassical theories of regional growth;
local development theories.
Part 3: Economic indicators of structure and performance of local area
In the course, the aim is also to present to students the main economic tools to analyze a local area. Practical lectures will allow students to learn how indicators of this kind are built. In particular, the following indicators will be presented:
indicators of industrial specialization;
indicators of economic performance;
indicators of comparative advantages.

Prova scritta obbligatoria, con prove in itinere
The exam is organized in two parts: a written exam and a practical work on the application of the indicators to a specific area.

The aim of the course is to enable students to plan, execute and report the technical assessment of a built asset in a risk management perspective. Technical assessment is a key process in the area of management of the built environment and it is applicable to the activities of asset, property, facility and maintenance management. Technical assesment of a built asset allows to define the appropriate baseline for any possible action of improvement, refurbishment, enhancement or maintenance.

After passing the exam, the student:

• knows the basic terminology, principles, theories and concepts of the risk assessment and risk management processes;
• knows the principles and methods of the property condition assessment and the due diligence process;
• knows the principles and methods of the auditing and inspection processes;
• knows the terminology, principles and criteria for the environmental assessment of the built assets;
• is able to apply the knowledge about the building technology to prepare a comprehensive breakdown structure of the built asset and its parts;
• is able to set up the assessment criteria based on different requirements (legal, functional,...);
• is able to prepare an inspection plan for an existing built asset;
• is able to report and present the outcomes and the findings of a tech

Terminology and fundamentals of sustainability and its ESG dimensions (social, environmental and economic).
Sustainability from the environmental perspective.
Risk management process: terminology and principles.

• context
• risk analysis;
• risk criteria and risk evaluation;
• risk treatment
• monitoring and communication.
  Building classification systems:
• general criteria for the building classification systems;
• reference standard for the building breakdown structure (ASTM, Omniclass, UNI).
  Due diligence process:
• terminology and main concepts;
• reference standards;
• process description and key aspects;
• document review;
• finding classification and reporting.
  Fundamentals of installations in buildings:
• HVAC;
• electrical;
• fire fighting.
  Fire safety in buildings.
  Non Destructive Examination (NDE) for the built assets in the framework of a due diligence process.
  Environmental assessment of sites and organizations:
• Environmental due diligence;
• Climate change related risks;
• Environmental labels;
• Environmental certification of buildings;
• Environmental Impact Assessment (EIA) procedures.
  A project classwork is part of the course. The classwork will be prepared by students in groups with the aim to set up a breakdown structure of a building and, according to the elements identified in the breakdown structure, to identify the major legal requirements applicable to the building. The legal requirements represent the basis for the set up of the assessment criteria in the due diligence process. The classwork will be presented by the groups during the course.

Prova scritta obbligatoria, senza prove in itinere
Prova orale obbligatoria
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, senza presentazione/discussione finale
The exam consists of a written test and an interview.
The written exam is organized in multiple choice questions and in open questions on the topics covered in the course.
Passing the written test allows access to the interview.

F.E.Preiser, C.Vischer, Assessing building performance, Editore: Elsevier, Anno edizione: 2005
Phil Parnham and Chris Rispin, Residential Property Appraisal, Editore: Spon Press, Anno edizione: 2015, ISBN: 0-203-18622-2

The course aims to introduce students to different property types and to identify the technological, environmental, and social drivers that characterize them.

Gain knowledge about the features and functions of different property types (e.g. residential, office, light industrial, hotel, etc.) and develop understanding about the current market trends and how technological innovation supports a new approach to a more resilient real estate industry.
Apply knowledge and understanding to critically analyse data on a concrete case.
Use data elaborations to assess the feasibility of transformation or redevelopment projects and to make judgement on opportunities and threats, including the adoption of digital technologies.
Learn how to critically comment on scientific and practical results and communicate new ideas based on supporting evidence to different targets.
Acquire solid methods and approaches useful to support interpretations and decisions, based on peer-to-peer feedback and open discussion (including learning by doing experiences).

The course aims to illustrate how technological innovation (i.e., PropTech - Property Technology ) supports a new approach to a more resilient real estate industry. Knowledge is provided about different building types and their integration with innovative digital tools, which help in the construction, management and use of the buildings throughout their entire life-cycle. Research and management methods and instruments are illustrated as the basis for developing appropriate strategies and decision-making regarding buildings and the built environment, considering different real estate functions.
Students will be guided in learning about typological characteristics of buildings, spatial distribution, functional zoning, and technology integration. Specific attention will be dedicated to the hybridization of functions, a recognized trend in the real estate market aimed at overcoming asset obsolescence.
This class provides students with the skills needed to analyze and manage different types of buildings through the aid of digital solutions.
The theoretical part of the course is based on lectures by the Trainers and guest speakers, complemented by guided tours.
Lectures examine different "building types" with particular attention to: offices, residential, social housing, student housing and senior living, high street leasing, industrial and logistics, data centers, hotels and new forms of Hospitality with their overlapping functions. The analysis of building types is carried out through the description of the "history" of each type, its main characteristics (elementary typological form, size, relationship between the building and the urban context, etc.), main functional and distribution aspects, sustainable energy solutions ( SDG11 ), issues related to inclusion, diversity, equity and accessibility – IDEA ( SDG10 ), as well as the integration of digital technologies in the design, management, construction and operation ( SDG 9 ).
External guests from the industry and PropTech startup environment will take part in the lectures with case studies (e.g. SAVILLS and EY) in order to show (a) the relevance of technology in the management of different building types and their hybrid utilization; (b) key regulatory aspects (e.g. national or municipal regulations, hygiene regulations; compliance with the rules for access to disabled people; fire safety, etc.); and (c) challenges and opportunities.
Guided tours to buildings representative of the types learned during the lectures will be organized to complement theoretical knowledge with practical insights. Representatives from the guest companies will guide the tours.
A " learning by doing " approach is adopted in addition to the theoretical content, as a tool for hands-on learning. In these activities, the students will be guided through subsequent learning by doing activities combining individual and group work:
Learning by doing 1
Objective: to acquire the skills needed to analyze the current trends in the real estate and construction market with respect to overlapping functions and stakeholders.
Learning by doing 2
Objective: to acquire the fundamentals of scientific inquiry and the ability to comprehend in-depth research advancements by reviewing the state-of-the-art.
Learning by doing 3
Objective: to acquire a method for addressing a specific problem, namely an in-depth feasibility study of a project for the development or redevelopment of a building in an assigned area (i.e. market analysis, hypothesis of new building types and functions, identification of the most appropriate PropTech solutions, etc.)

Prova orale obbligatoria
Progetto/i - Elaborato/i obbligatorio, di gruppo, con revisioni periodiche, con presentazione/discussione finale
Valutazione continua obbligatoria
The assessment methods include classroom presentations with specific evaluations and the delivery of intermediate and final reports distributed across different milestones over the semester. A final oral exam will assess the acquisition of the theoretical content.
The overall assessment will consider the results of each activity (learning by doing and the final oral examination), as well as the students' engagement in interactions with external guests and their participation in guided tours.

Andrea Ciaramella, Marco Dall'Orso, Urban Regeneration and Real Estate Development, Editore: Springer Cham, Anno edizione: 2021, ISBN: 978-3-030-67622-3 https://link.springer.com/book/10.1007/978-3-030-67623-0
Chiara Tagliaro, Alice Paola Pomè, Andrea Ciaramella, Stefano Bellintani, PROPerty TECHnology - Insights from the Joint Research Partnership on Digital Transformation in Real Estate and Construction, Editore: Springer Cham, Anno edizione: 2025, ISBN: 978-3-031-87471-0 https://link.springer.com/book/10.1007/978-3-031-87472-7

The course aims at introducing students to key aspects of Administrative and Public Procurement Law in order to develop critical thinking and judgment in a subject area students are not familiar with (e.g. understand the hierarchy of legal norms within the Italian legal system as well as the possible different meanings of a legal norm by applying the relevant interpretation criteria, decide what is the correct interpretation in the specific context in which the rule itself operates, gain knowledge in analysing the administrative procedure aimed at awarding a public contract and understand,through various case-law decisions, the most important aspects that have to be taken into account during a public tender process).

The course aims at introducing students to key aspects of Administrative and Public Procurement Law in order to develop critical thinking and judgment in a subject area students are not familiar with (e.g. understand the hierarchy of legal norms within the Italian legal system as well as the possible different meanings of a legal norm by applying the relevant interpretation criteria, decide what is the correct interpretation in the specific context in which the rule itself operates, gain knowledge in analysing the administrative procedure aimed at awarding a public contract and understand,through various case-law decisions, the most important aspects that have to be taken into account during a public tender process)

Organization of the course
Part 1 - Introduction to EU and Italian legal system
Organization of a modern legal system – who sets the rule and how?
Sources of law – types of sources and relevant interaction
Enforcement of the legal norms and organization of the judicial system in Italy and Europe: an overview
Part 2 - The legislation applicable to Italian public administrations
Public administrations in Italy, their organization and their functions
Principle of Eu and Italian administrative law
The administrative procedure: decision-making process and applicable principles
The administrative decisions and the administrative acts
Part 3 - An overview of Italian legislation relevant for the built enviroment and its application
Basic concept and principles of Italian legislation on property rights, public goods, planning and building law, cultural heritage law
Part 4 -Public procurement law
Introduction to EU and Italian legislation and principles on public procurement
The Italian public procurement Code: an overview
The award and the execution of public contracts, in general.
Public works and design services for public works in the Italian legislation
Part 5 - An overview of EU and Italian legislation on green public procurement and sustainability in building
Group Project Work
The students will be asked to work in groups on real public and private real estate projects assigned by the Professor (e.g. stadiums), focusing on the legal issues regarding them. The key findings of each group’ activities will be presented to classroom at the end of the semester.

Prova scritta obbligatoria, senza prove in itinere
Prova orale condizionata (a scelta del docente)
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, con presentazione/discussione finale
Assessment
Attending students will be assessed by means of a 15 multiple-choice answer quiz (50% of the rate) and the Lab group working activities in classroom (50% of the rate).
Non-attending students will be assessed by means of a 30 multiple-choice answer quiz (50% of the rate) and oral exam (50% of the rate). Oral exam will take place the same day of the written test.

The course will develop the subject of construction management, concerning management, coordination and control of the construction process of a building, from execution to delivery.
The course aims to provide information about drivers, records, methods and tools, required to manage a construction process, starting from the investment planning, through definition of performance requirements, moving to selection of contractors, work organization and cost control during construction, ending with the building delivery.
It is divided in two sections, Part A “Principles” and Part B “Applications”, that will be developed in a coordinated manner

Lectures will allow students to:
define the main tasks of a CM
analyse and understand a building process from the point of view of a CM
use methods and tools pertaining to the CM
define and manage a simplified construction process
analyse case studies.
Laboratory will allow students to:
understand and apply methods and tools to a case study
define and coordinate the different construction phases
control costs and resources
propose checks and updates of the work program

Topics:
CM: general concepts and definitions (Project Management principles)
building process: from design to delivery
private and public tender: an overview on laws, players,....
phases of works (RIBA, FIDIC, UNI, ISO)
analytic and operational WBS
gantt and pert diagram - critical path method
resource analysis and calculation
work scheduling and costs (direct and indirect costs)
scheduling acceleration and bid closing activities
examples, case studies
building Information models and object for construction (BIM)
clash and code checking
BIM to built
A project laboratory is integral part of the course (developed by groups of 5-8 students). The objective of projects is to help students in applying the contents taught in class. Projects will be assigned at the beginning of the semester and will be checked at fixed deadlines (with a final evaluation). The evaluation of projects will be based on the produced documentation. The project laboratory will include class discussions supervised by the course instructor and by some tutors.

Prova scritta condizionata (a scelta del docente), senza prove in itinere
Prova orale obbligatoria
Delivery of group work is the prerequisite for taking the exam.
The evaluation of the laboratory project will weight 40% of the final mark.
The evaluation of oral questions regarding the topics of the course will weight 60% of the final mark.

M. Radosavljevic, J. Bennet, Construction management strategies: a theory of construction management, Editore: Wiley, Anno edizione: 2012
A. Walker, Project management in construction, Editore: Blackwell, Anno edizione: 2007
Dell'Isola A., Value engineering: practical applications for design, construction, maintenance and operations, Editore: RSMeans
G. Rigamonti, La gestione dei processi di intervento edilizo, Editore: UTET, Anno edizione: 2001

Il corso è diretto a fornire agli studenti gli strumenti di base necessari per comprendere il quadro giuridico che disciplina e condiziona il mercato dell'energia.

The course provides an overarching perspective on the main methodologies for the economic assessment of large urban transformations. It thus aims at offering students a broad range of methods that can be applied to tbe analysis of strcutural changes in the built environment in order to pinpoint the economic effects of such changes.

Students will learn how to assess the economic impact of large urban transformations on the basis of the standard toolbox of applied economics. They in particular will learn how to:
1. Identify the type of problem at hand, and, in particular, whether a large transformation has a private or public goal;
2. Choose the right methodology to tackle each problem with the suitable choice of empirical instruments;
3. Read and synthesize sciebtific literature dealing with these topics;
4. Carry out a real world application of one methodology chosen, with a final discussion of the application's results in front of their peers.

The course presents the main methodologies for the economic appraisal of urban transformations, from both a planner’s perspective (collective benefits of large urban transformation projects) as well as from the private investor’s (financial returns stemming from large real estate projects).
In the first part of the course the economic theory needed to frame appraisal issues will be presented. This part will tackle urban land rent theory, as well as the most relevant concepts of the theory of public economics, with specific reference to Welfare Economics theorems.
The second part of the course, instead, will deal with the most widely adopted methodologies for appraising urban transformations, including Cost-Benefit Analysis, Multicriteria Analysis, the Hedonic Price Method, methodologies for the appraisal of non-market goods, and Territorial Impact Assessment. Theoretical lectures for this part of the course will also be complemented with empirical seminars.
Finally, in the third part of the course students will participate in two group applied take-homes, meant to highlight their capability to implement on real urban transformations the methodologies learnt during the course.
The main objective of the course is to expose students to the different methodologies currently applied in the literature on urban transformations appraisal, with a specifically applied focus.
Given the advanced nature of the course, therefore, the final aim of the course requires adopting an applied orientation, without however giving up the necessary theoretical accuracy.

Prova scritta obbligatoria, con prove in itinere
Progetto/i - Elaborato/i obbligatorio, di gruppo, senza revisioni periodiche, con presentazione/discussione finale
The course's final evaluation takes place on the basis a written exam, which grants a maximum of 20 points. During the course intermediate written exams will be available for students regularly attending the course lectures.
The remaining 10 points will be granted on the basis of two applied take-homes. The first take-home, based on a critical discussion of a scientific article covering one of the topics discussed in the course, will grant a maximum of 4 points; the second take-home, based on an applied exercise of appraisal of a real-world urban transformation, will be granted a maximum of 6 points.
Given the applied nature of the course, take-homes are compulsory.

null https://webeep.polimi.it/course/view.php?id=937
Note: Handouts, slides and scientific articles selected for the course and uploaded on WeBeep as the course unfolds.
Harry Campbell, Richard Brown, Benefit-Cost Analysis: Financial and Economic Appraisal using Spreadsheets, Editore: Cambridge University Press, Anno edizione: 2003, ISBN: 9780521528986 http://www.cambridge.org/it/academic/subjects/economics/economics-general-interest/benefit-cost-analysis-financial-and-economic-appraisal-using-spreadsheets
Note: Useful resource for the sections dealing with financial and economic appraisal of urban transformations.

Course Objectives
To provide students with a solid understanding of the fundamental principles of Facility Management and the key characteristics of Facility Management service delivery for businesses. The course also aims to develop the ability to apply digital technologies and tools to the management of corporate support and facility services.

Expected Learning Outcomes
Upon successful completion of the course, students will be able to operate effectively in a digitalized business services environment, applying industry best practices and complying with market regulations. They will also be able to manage and deliver Facility Management service offerings tailored to the needs of industrial clients.

The course is designed to address the most important issues concerning the management of buildings in the digital world, and, more generally, the management of different services related to facility management (soft and hard services); the main goal is to show the application of the management models borrowed from international experiences with particular reference to the corporate real estate approach.
The program provides for the combination of facility management in the European context, showing the different links with other real estate activities and describing the paths that characterizes the main phases within a facility management project: needs analysis, services design, tender management, supplier selection, results’ assessment and, at the end, the overall monitoring of the buildings performance.
The assignment includes a practice activity (teamwork) that allows students to apply the operational tools of a facility management project together with real companies embedded into the course as a real study case.
The assignment includes practice activities during classes (micro-activities) where students can compose their skills in order to better tackle the main teamwork activity (macro-acticity) i.e. the project.
key words: facility management, tendering processes, soft services and hard services, international contract, service level agreement, kpi, digital services.

Prova scritta obbligatoria, con prove in itinere
Progetto/i - Elaborato/i obbligatorio, di gruppo, con revisioni periodiche, con presentazione/discussione finale
Valutazione continua obbligatoria
The assessment method is based on:
theoretical (individual) open-ended questions on topics covered in the programme;
assessment (groups) of the activities performed in the project workshop and micro activities (valutazione continua)

Atkin B., Brooks A., Total facilities management, Editore: Wiley Blackwell, Anno edizione: 2009
Tronconi Oliviero, Ciaramella Andrea, Facility Management. How to design, assess, purchase and manage services, Editore: Franco Angeli, Anno edizione: 2016, ISBN: 9788891745712
A white paper on strategic facility planning, Editore: IFMA, Anno edizione: 2009
Jane M. Wiggins, Facilities Manager's Desk Reference, 3rd Edition, Editore: Wiley-Blackwell, Anno edizione: 2020, ISBN: 978-1-119-63361-7

The goal of the course Financial Management of Real Estate Operations is to present an overview of the main issues related to both the real estate sector and the financial sector.

The course will allow the students to understand the tools and the strategies related to the different aspects of investments in Real Estate sector.

Financial Management of Real Estate
The course Financial Management of Real Estate presents an overview of the main issues related to both the real estate sector and the financial sector.
The course explores the process that has led the real estate market to the practices and forms of the financial market, highlighting the effects and problems determined by these transformations. Indeed, Finance could be added to the construction cycle next to the phases of Design, Construction Process and Management.
Indeed, the role of finance is becoming more and more relevant: not only in a traditional way (as for instance: mortgages, project finance), but also in new ways as Real Estate Funds (fondi immobiliari), SIIQ, securitization or the formation of spin off or sale & leaseback.
The main topics covered in the course (also through tutorials and seminars conducted by teachers from Politecnico and by real estate operators) are as follows:
The construction cycle: finance, design, construction process and management
Finance (methodologies and tools for financing real estate operations).
Project Management.
Construction Management.
Asset, Property e Facility Management.
Properties
Real estate assets (the large estates and their owners).
Emerging Property Categories (Hospitality industry, Logistics, Department Stores, Science Parks and Areas of Innovation, etc).
Case studies: feasibility study for the construction of a shopping center, for hospitality industry, logistics, etc.
Italian Real Estate Market
Evolution of the Italian real estate scenario.
Real estate market and the information sources (government agencies, institutions, research institutes, operators).
From the real estate market to the financial market (the potential of an investment in real estate).
Financialization of the real estate industry
Securitization of a real estate portfolio, real estate spin off, sale and leaseback, etc.
Real estate investment funds and SIIQ
Effects of real estate financialization (financial fallout on the capital market, economic effects on the construction industry, influence on urban planning tools, reflections on the social dynamics).
The cycle of property investment: acquisition, management and disposal
Definition of the strategic guidelines of an investment (analysis and monitoring of the real estate market, real estate market risk factors, etc.).
Investment cycle: the time of acquisition and disposal of a building/a real estate portfolio:
Cycle of the real estate investment in terms of Asset and Property Management:
Approach to the management of a real estate portfolio: case studies in Italy and abroad.
******************************************************************************************************************************************************************
PROJECT MANAGEMENT
Objectives
At the end of the course the students will be able to tackle a project in its entirety, by recognizing the connection between organizational, technological and environmental variables and integrating their expertise with a methodological approach and planning and control techniques essential for effective management of the project.
More specifically the students become professionals able to:
Identify and evaluate business opportunities;
Combine technical and management skills for a more complete assessment of the projects in which they are involved;
Assess the market and pay attention to the needs of all stakeholders;
Understand the opportunities and implications of technological innovation;
Understand the skills required for the realization of a project, their role and degree of involvement;
Manage the organizational dynamics related to the project team and construction;
Anticipate the critical factors;
Use appropriately project management tools.
Main contents
The complexity of projects, from the construction of a building or a large infrastructure to a research project, from the introduction of new production technologies to the launch of a new product, has been increased steadily. This is due to the multiplicity of actors involved, the need to integrate different technologies and skills, the difficulty of evaluating the costs and benefits also because of the different time horizons that must be considered (eg. Construction cost and cost of maintenance and management). Therefore, the ability to manage complex projects is becoming increasingly important.
The course covers the major areas of Project Management:
Definition of a complex project and identification of its specificity;
Modelling of decision making process;
Management of a complex project: the role of Project Management, stakeholders, the organizational arrangements; relations customer/contractor and contractor/sub-contractor;
Project Life cycle and planning tools: Work Break-down Structure, Organisation Break-down Structure, network techniques (Gantt, PERT, CPM), project budget and cost estimates;
Control techniques: Earned Value management System, progress reports, financial exposure, estimated to finish;
Identification of risk areas and tools for their proper management.
The course consists of two main parts:
Theoretical lessons: it concerns the illustration of the planning phases and the tools to support a correct project management. The theory will also be completed by the illustration of some examples and brief cases to be carried out in groups.
Laboratory: theoretical aspects and tools discussed during the lessons are applied to a case study through the use of MS Project.

Prova scritta obbligatoria, senza prove in itinere
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, senza revisioni periodiche, senza presentazione/discussione finale
The exam can be taken in two ways.
A. Attending the course and collecting marks through intermediate exercises. The final mark will be the result of

• exercise during the course of FINANCIAL MANAGEMENT OF REAL ESTATE TRANSACTION;
• exercise to be solved with MS Project during the course of PROJECT MANAGEMENT;
• written exam during the regular sessions.
  B. Taking the exam during the regular sessions with a written examination which includes open questions on theory topics exercises.

A. Invernale, M. Morena, T. Truppi, The Enhancement of the Italian Territory, Alternative Financial Strategies for Small Municipalities, Editore: Ed. Springer, Anno edizione: 2024
M. Morena, The elderly's properties. Scenarios, trends and alternative models, Editore: Ed. Maggioli, Anno edizione: 2021
M. Morena, WATERFRONT INNOVATIVE STRATEGIES AND TOOLS FOR THE ENHANCEMENT OF CITIES AND TERRITORIES, Editore: Maggioli, Anno edizione: 2020, ISBN: 978-88-916-4306-3
M. Morena, Morphological, technological and functional characteristics of infrastructures as a vital sector for the competitiveness of a country system. An analysis of the evolution of Waterfronts, Editore: Ed. Maggioli, Anno edizione: 2011, ISBN: 9788838760778
M. Morena, Real Estate Property as a tool in territorial development, Editore: Ed. Maggioli, Anno edizione: 2010, ISBN: 9788838760129
M. Morena, INVESTMENT TOOLS FOR THE ENHANCEMENT OF ITALIAN PROPERTIES, Editore: Maggioli, Anno edizione: 2017
A. De Maio, A. Bellucci, M. Corso e R. Verganti, Gestire l'innovazione e innovare la gestione, Editore: ETAS, Milano
F.E. Gould, N.E. Joyce, Construction Project Management Prentice Hall, Editore: Prentice Hall
R. Verganti, M. Calderini, P. Garrone, S. Palmieri, L'impresa dell'innovazione. La gestione strategica della tecnologia nelle PMI, Editore: IlSole24Ore, Milano

Learning Objectives. The course fits into the concentration in Supply Chain (SC) Management of the overall curriculum in Management Engineering, and it contributes to some general learning goals. The course focuses on developing the following capabilities. To identify trends, technologies and key methodologies in the realm of SC Planning. To design approaches, tools and methodologies grounded on a scientific and engineering-based approach (analysis, learning, reasoning, and modeling skills coming from a solid and rigorous multidisciplinary background) to face SC planning problems and opportunities in service-related and industrial environments.
To interact in a professional, responsible, effective and constructive way in a working environment, motivating also team members.

Expected Learning Outcomes Upon completion of this course, the students are expected to demonstrate ability: To identify trends, by assessing the impact of planning activities over SC decisions, in the light of the increasingly growing need to deliver bold SC plans to react to a continuously changing competitive scenario; To design and develop effective global SC plans aligned to corporate strategic plans and critical success factors of the addressed business area. The students will be able to contribute to the main SC decisions ranging from SC configuration to short-term delivery plans for the different SC partners. To successfully interact with professionals from different disciplines and various backgrounds, by identifying the main planning issues and outlining the cause-effect relationships that drive SC performance.

Topics Covered
Amazon, Apple, McDonald's, Procter and Gamble (P&G), Unilever. What do they have in common?
Most of them share outstanding places in Fortune 500 ranking, and all of them – according to Gartner [1] – represent the Masters category, which recognizes sustained SC excellence. The Masters continue to demonstrate advanced lessons for the SC community, and they highlight the accomplishments and capabilities of long-term SC leadership. While the wave of Covid pandemic was sweeping the world, SC disruptions and resilience gained attention in daily news. However, behind resilience and agility – to navigate turmoil effectively and successfully – SC Masters have been restructuring their organizations, transforming business models and redefining markets by blending well-established capabilities with emerging innovations. In the end, SC masters have succeeded in reshaping their own SCs through tremendously effective planning initiatives.
How should we care about SC planning?
In a search for competitive differential advantage, many managers of world–class organizations around the globe have come to realize that differentiating on processes is more sustainable than differentiating on products. Indeed, SC planning is the forward-looking process of coordinating assets to optimize the delivery of goods, services and information from supplier to customer, balancing supply and demand [2]. SC planning looks after current processes – including the ones originated in pure service industries – and determine methods for orchestrating the execution flow, the information flow and the financial flow in SCs.
Who are SC planners?
SC planners have the ability to look at the whole SC from upstream to downstream with both short- and long-term mindset. They also troubleshoot breakdowns along the SC and respond fluidly to unexpected events. We now live in the age of the digital SC, which makes it easier than ever before to understand the intricacies of SCs. SC planners are tech-savvy and they feel comfortable working alongside the world of “machines”: they combine technical and business knowledge (for example the ability to handle forecasting and logistics) with collaboration and communication skills in writing and verbal conversation with a wide range of characters from dock workers to high-level executives and business owners. SC planners do not work in a silo and they do not wait for someone else to do what needs to be done. They are proactive, and they bring out the same drive in others. In the end, SC planners are leaders in the seminal meaning of people who cause others to want to travel with them [3]: they show the way to themselves, to others and to teams.
How should we train the SC planners of the future?
When it comes to SC planning, CEOs typically feel in the dark and they take a back seat, thus overlooking that if an organization really nails its SC planning, it can react to disruptions before they even happen, and quickly transform strategy into execution. We must train SC planners in such a way that they are able to steer their organizations to respond more quickly to market development, and they can lead their organizations on a journey toward prolonged success by forging a greater synergy with their CEOs.
There are at least three major topics SC planners should make their CEOs aware of, before dipping their toes into SC planning: (i) whether company’s SC has been consciously established and improved through a decision-making process, or it has merely evolved, which reveals that probably SC configuration has not received enough attention and your logistics managers do not know why warehouses are located where they are; (ii) whether business and SC strategies are misaligned, as SC plans have much more to do with customers and service than suppliers and cost, which means that a growth business strategy and an aggressive cost-cutting SC strategy do not match; (iii) whether some customers are over-serviced – and then less profitable – as service levels are based on perceived customer needs, but you failed to check whether the reality matches that perception.
What SC planners should bring in their toolboxes?
Some widespread gossip whispers that SC planners are ideal positions for analytical nerds who spend their idle time at work playing Tetris and who would rather solve a Rubik’s cube at the weekend than do anything else. On the other hand, the SC planners of the future are outgoing leaders with outstanding ability to steer effective SC designs: they keep SC plans aligned to business plans, and they improve service levels while reducing costs at once. Hence, a typical SC planning toolbox include: Sales and Operations Planning (S&OP), Collaborative Planning Forecasting and Replenishment (CPFR), Vendor–Managed Inventory (VMI), Direct Delivery Systems (DDS), Available and Capable to Promise (ATP/CTP), multi-plant capacity planning, demand and inventory planning and factory planning.
Syllabus
To properly match the requirements of both Management Engineering (ME) and Management of Built Environment (MBE) courses of study, classes have been arranged into 14 main sessions with a typical format of 3 – 4 hours in a row once a week (typically on Monday morning). The course syllabus has been built around the best path we should set out to properly train the SC planners of the future.
Students will be confronted with various real-life, real-time dilemmas that require cross-functional understanding, collaboration, and leadership.
Sessions L1 to L11 are related to lectures and each of them matches with several case studies, to be practiced in the corresponding session in a flipped mode fashion. Case-studies play a pivotal role in achieving a relevant portion of learning objectives [1], and they will be corroborated by some guest speeches of industrial directors and planners.
The introductory session (L1) is devoted to SCs and SC planning and the presentation of SCOR model (Source, Make, Deliver and Return), while Sessions L2-L4 refer to sustainable, strategic and global SC configuration. L5 refers to the evolution of S&OP through IBP. Then, Session L6 is related to emerging trends and recent advances in make vs. buy SC strategy and the role of SC finance supporting decisions of corporate strategy.
Session L7 is releted to risk mitigation strategies aimed at making SCs resilient to economic and geopolitical disruptions. Session L8 and L9 focus on the impact of customer service and marketing strategies on SC planning process. Session L10 addresses the role of “x”-shoring strategies (like re-, back-, near-) as a response to economic and geopolitical risks.Session L11 outlines the impact of product design on SCs and the interactions between NPD process ad SC management process.
Finally, sessions T1 and T2 include additional practice respectively on sessions L1-L6 and L7-L11, and (upon request) they can be graded as Mid-term exam and Early-bird exam.
The course in a nutshell
L1 Execution, information and financial planning. SCOR model
L2 Strategic SC planning in action: Fisher & Hau Lee Models
L3 Using AI for SC planning
L4 Integrating SC planning and marketing
L5 Global SC planning & distribution networks
L6 SC planning via IBP
L7 S&OP Game
L8 Upsteam SC planning & SC finance
L9 Sustainabile SC planning for circular economy
L10 Mitigating SC risks and creating resilience
L11 Aligning SC planning and NPD process
[1] To see how a typical case-based session should look like, try: https://www.youtube.com/watch?v=p7iwXvBnbIE.
The instructor’s standpoint is well highlighted here: https://www.youtube.com/watch?v=eA5R41F7d9Q&t=44s.
[1] https://www.gartner.com/en/supply-chain/research/supply-chain-top-25
[2] https://www.gartner.com/en/information-technology/glossary/scp-supply-chain-planning
[3] The leadership role is more about the destination, vision, engagement, emotion. To capture a glimpse of leadership, try: https://www.youtube.com/watch?v=pxBQLFLei70 (2014 commencement speech at UT Austin). A footage is available also with subtitles (and ads): https://www.youtube.com/watch?v=TBuIGBCF9jc.
[4] To see how a typical case-based session should look like, try: https://www.youtube.com/watch?v=p7iwXvBnbIE.
The instructor’s standpoint is well highlighted here: https://www.youtube.com/watch?v=eA5R41F7d9Q&t=44s.

Prova scritta facoltativa (a scelta dello studente), con prove in itinere
Prova orale facoltativa (a scelta dello studente)
Valutazione continua facoltativa (a scelta dello studente)
Grading
All assignments are due by 11:59 PM CET on the due date, usually the day before the corresponding session. For example, when a session is scheduled on Friday, assignments are due by Wednesday at midnight. When a session is scheduled on Monday, assignments are due by Thursday at midnight To accomplish our learning objectives, we use a variety of techniques: readings, written assignments, videos, and discussion. We will often refer to and apply the tools and frameworks from the class when analyzing cases, discussing issues, and treating SC planning problems. One of the real benefits of the course is that you can enhance your learning through productive discussion with peers in the classroom. Contributions are evaluated on the basis on your willingness to constructively challenge and discuss the concepts of SC planning through presentations, case assignments and in-class exercises.
Case discussions are useful as you are supposed to put yourself in the shoes of the executives and take a position on what you would do. Questions have been provided that lead you through important issues to examine. For every question, always consider the pros and cons of each answer, as there are no easy solutions in SC planning. Considering both sides will push you to reconsider the assumptions that often are embedded in each problem setting. Another important part of case analysis is to look at any numerical information provided. The numbers can and should guide you towards both the successes and failures of the company. This portion of the class may involve breakout sessions for teams to generate strategies and tactics from individual analysis for class discussion. Whenever you provide an assessment, try to frame your thinking about the criteria of interest. My experience taught me that disagreements arise since the basis for the decision was predicated on different criteria and therefore agreement became impossible. Being articulate about criteria allows you to speak with each other rather than past each other.
Class participation is scored as a function of the quality of your contributions (i.e. does your comment move the class discussion forward) rather than the quantity of comments. Students are encouraged to refrain from prolonged or misdirected monologues, statements of common knowledge, and confrontations that are not directed at the issue at hand.
The table below summarizes all assignments along with the corresponding grade points. Any item missing will be treated via an oral test taken after the end of the course, by absorbing the corresponding weight.
Item Type Weight Mode
Mid-term Exam Individual 30% Computer aided test
Early bird Exam Individual 30% Computer aided test
Alternatively,
One-shot final exam Individual 60% Comprehensive oral exam (*)
Participation and In teams 40% Content 25%
case discussions Presentations 15%
(*) 100% for students who did not embark into developing their own case and/or did not participate in the sessions devoted to case discussions
Bibliography
Main textbooks
Jacobs, F.R., Chase, R. B., 2018, “Operations and SC Management”, McGraw-Hill.
Cigolini, R., Franceschetto, S., 2021, “Cases in SC Management”, Mondadori
Additional textbooks (in alphabetical order)
Christopher, M., 2016, “Logistics and SC management”, Pearson Education.
Correa, H.G., 2014, “Global SC management”, Atlas
Gattorna, J., Ellis, D., 2019, “Transforming supply chains: realign your business to better serve customers in a disruptive world”, FT Series
Harrison, A., Van Hoek, R., 2014, “Logistics management and strategy: competing through the SC”, Pearson
Ivanov, D., Tsipoulanidis, A., Schoenberger, J., 2019, “Global SC and operations management”, Springer
Johnsen, T., Howard, M., Miemczyk, J., 2014, “Purchasing and SC management. A sustainability perspective”, Routledge.
Mangan J., Lalwani, C., 2016, “Logistics and SC integration”, Wiley
Rushton, A., Oxley, J., Croucher, P., 2017, “Handbook of logistics and distribution management: understanding the SC”, Kogan
I., 2007, “Logistics and SC integration”, Sage
Shah, J., 2016, “SC management: text and cases”, Pearson
Shapiro, J.F., 2007, “Modelling the SC”, Brooks/Cole, Cengage Learning.
Stadtler, H., Kilger, C., 2005, “SC management and advanced planning”, Springer
Waters, D., Rinsler, S., 2014, “Global logistics: new directions in SC management”, Kogan
Videos
The next few videos may represent a thoughtful introduction to some key topics of the course:
SC Planning @ Starbucks: https://www.youtube.com/watch?v=ElYNhGbOTOQ
SC planning via SCOR model: https://www.youtube.com/watch?v=VrX2Qf0OT2M
SC planning via SCOR again: https://www.youtube.com/watch?v=sL0vKtpwWP0
What supply planning is: https://www.youtube.com/watch?v=4iI6La7-U2o
Integrated SC Planning: https://www.youtube.com/watch?v=fM4xKfLZhFI
A digital SC for the future: https://www.youtube.com/watch?v=HKnpiDiCe2s
Then, just for the sake of warming you up before starting, you might as well take a glance here.
A look around the notion of SCs & SC Management:
https://www.youtube.com/watch?v=Mi1QBxVjZAw&t=11s
https://www.youtube.com/watch?v=lZPO5RclZEo&t=2s
https://www.youtube.com/watch?v=4-QU7WiVxh8
https://www.youtube.com/watch?v=ZuQ200JAViA&list=PLCD3E338A3E58E906&index=7
https://www.youtube.com/watch?v=YbM_LydRlnM
SC strategies & the service sector: https://www.youtube.com/watch?v=mPkgkwb08GU
SC transformation @Intel: https://www.youtube.com/watch?v=3bE4bHBVB6k
SC-related positions, jobs, roles etc.:
https://www.youtube.com/watch?v=Mh8KCRcQtRM
https://www.youtube.com/watch?v=HN5dDOGgKVA
https://www.youtube.com/watch?v=7qGAIaKqAuE
https://www.youtube.com/watch?v=bQKE5Uu5TNo
https://www.youtube.com/watch?v=O6ry5U9pHqE
https://www.youtube.com/watch?v=kkbc2PUxpY0
Some meaningful examples:
Amazon (old) SC: https://www.youtube.com/watch?v=Y-lBvI6u_hw
IKEA (unique) Supply Chain: https://www.youtube.com/watch?v=DBrl356VhqQ
Walmart SC: https://www.youtube.com/watch?v=yZC4neLax5o
Relevant journals for further readings (in alphabetical order)
IJLDM: https://www.emerald.com/insight/publication/issn/0960-0035
IJOPM: https://www.emeraldgrouppublishing.com/journal/ijopm
IJPE: https://www.journals.elsevier.com/international-journal-of-production-economics
IJPR: https://www.tandfonline.com/toc/tprs20/current
JOM: https://onlinelibrary.wiley.com/journal/18731317
JPSM: https://www.journals.elsevier.com/journal-of-purchasing-and-supply-management
JSCM: https://onlinelibrary.wiley.com/journal/1745493x
PP&C: https://www.tandfonline.com/loi/tppc20
SCM: https://www.emerald.com/insight/publication/issn/1359-8546
Related Institutions other than Universities
APICS: http://www.apics.org/
CIPS: https://www.cips.org/

The course deals with the subject of information management relaqted to Facility Management srvices, with a particular focus on the aspects connected with building maintenance management. The goal of the course is to make the students understand and experiment the close connection between Facility Management Integrated services and information systems.

Lessons and exercises sessions will allow students to:
-analyze and understand the goals and the information needs dealing with the organization and the delivery of a FM service;
-analyze and understand an invitation to tender document for a FM service;
-analyze and understand functions and requirements associated to an information system supporting FM services.

The course is organized in two modules higlhly integrated.
The course is made of three parts:
a first theoretical part, in which the students are introduced to the main subjects concerning information management within FM processes (module prof. Talamo);
a second part dealing with an exercise relatered to the interpretation of Invitations to tender for FM services. In this part of the course the students work in small groups (module prof. Talamo);
a third part dealing with learning and exercise of an information system for FM. In this part of the course the students work in small groups (module prof. Atta).
In the theoretical part the course:

• introduces some main aspects and needs connected with information management within the Facility Management integrated services;
• analyzes the contents, the role, the characteristics, the phases of the inventory activities in relation to the FM services;
• analyzes the contents, the role, the characteristics, the phases of the maintenance programme;
• introduces and analyses the concept of building registry;
• analyzes the main functions and the specific requirements that should characterize an information system for real estate management with a particular focus on maintenance management process;
• proposes an interpretation of the core structure of a FM service also with case studies presented by operators of the Facility management sector.
  For the theoretical part forms of involvement and active student learning will be tested (flipped classroom).
  For the exercise related to the interpretation of Invitations to tender for FM services the students work in groups analysing tender documents according to a list of reading keys.
  For the exercise, related to the information system, the students work in groups using the software Archibus, learning and experimenting on a case study its basic functions (module prof. Atta).
  The course applies flipped classroom modes in particular through:
  theoretical lessons. The theoretical lessons will cover the theoretical contents related to the management of information within the Facility Management. Active involvement will be activated through problem setting and competition. Students will be encouraged to propose questions related to the theoretical lessons. The questions should be consequential to the study of the topics presented and should highlight key issues and open questions. The mot interesting questions will be rewarded with increment points.
  Exercise in the classroom. The main features and functions of the program for Real Estate management Archibus will be explained and then the students will apply them on a real case. In the classroom the software Archibus will be made available for the students. Tutors will support the student to test the main functions.
  active learning. The students will be followed in the development of an exercise on the Invitations To Tender (ITT) for FM services.The exercice will include AI applications. The review progress will take place in presence. At the conclusion of the exercise period, with the support of the tutors, the groups will make comparisons/analysis developing comparison matrices to share with the class

Prova scritta obbligatoria, senza prove in itinere
Progetto/i - Elaborato/i obbligatorio, di gruppo, con revisioni periodiche, con presentazione/discussione finale
The assessment is based on three connected tests

• an individual written test on the theoretical part, aimed at the evaluation of the knowledge acquired and the capability of critical reasoning. The written test is composed of multi-choise questions and open questions;
• for the empirical part concerning the information system an evaluation of the exercice, developed in the classroom by the groups, will be conducted
• a group work concerning the report of the analysis of the invitation to tender documents of FM services also includind AI applications; this test aims at assessing the capability of interpretation of the technical documents related to FM agreements.
  Non-attending students at the starting of the course are required to agree with the teachers on alternative activities to carry out in place of classroom exercises.

Bonanomi M., Talamo C.,, Knowledge management and information tools for building maintenance and facility management,, Editore: Springer, Anno edizione: 2015
EN 15221-1:2007, "Facility management-part 1: terms and denitions" EN 15221-2:2006, "Facility management-part 2: guidance on how to prepare Facility Management agreements" EN 15221-3:2011, "Facility management-part 3: guidance on quality in facility management" EN 115221-4: 2011, "Facility management-part 4: taxonomy, classication and structures in facility management" EN 15221-7: 2012, "Facility management-part 7: guidelines for performance benchmarking"
Atta N., Talamo C., Writing Effective Invitations to Tender for Facility Management Services, Editore: Springer
Note: in press
Atta N., Internet of Things for Facility Management, Editore: Springer, Cham., Anno edizione: 2021

Teaching goals
The goal of this course is to provide Students with conceptual and operational tools for boosting the investment in social infrastructure in Europe and in Italy, through the regeneration and the management of built environment. This aim is pursued thanks to the study of some emblematic topics concerning the cohesion policy, such as public, cooperative and social housing; affordable housing; smart housing and starting-up communities.
The course is developed around the concept of sustainable and affordable housing intended as an infrastructure that is based on the construction of networks and paths of capacitation, empowerment and accompaniment of people in the development of their own “possible” path of housing autonomy in order to respond to individual needs, starting with those of the most fragile target users (e.g. low-income families, people with disabilities, elderly people, people with a migratory background), for the realisation of their own “Progetto di Vita” (PdV Life Plan) in each of its dimensions. The core objective of the course can be summarised in the following concept “ Building a PdV through living ” (in Italian: “Costruire un Progetto di Vita attraverso l’abitare”).

Expected results
The main expected result of the course is to make Students acquire the capability to design tools and methods for creating a social infrastructure by the Quality Framework for Services of General Interest in the EU (SGI), through PPPs and impact investing, as for the guidelines published by the European Association Long Term Investor (“Elti”) in 2018 and the European Parliament resolution of 21 January 2021 on access to decent and affordable housing for all (2019/2187(INI)).
Lectures, project reviews, workshops, (site visits) and seminars will allow Students to acquire the knowledge and skills relevant to the Master of Science in Management of Built Environment. In particular Students of this course will develop the attitude to consider the social responsibility and the critical thinking as strategic tools in design and management of built environment.
In particular, Students will be the protagonists of their own path/project within the course through the activities provided by an Embedded Laboratory: the Housing LAB. Extremely diversified learning experiences will be constructed through confrontation and discussion moments shared with the teaching group and broadened through dialogue with external operators starting with the subjects who have personally designed and realised the housing interventions that represent the most paradigmatic cases in the field of sustainable and affordable housing. Starting from the housing experiences brought into the classroom, also through dialogue with the actors who build social infrastructures, Students during the lessons will have the opportunity to concretely understand the proposed problems in their complexity, thus placing the Students in a listening condition that involves them in the first person in order to identify with the concrete problem and reach the design solution.
They will improve the ability:
to design and to implement processes;
to analyse processes and find strategies to promote collaborative housing;
to elaborate ideas in multidisciplinary team;
to work in team.
They will improve also:
the individual capacity of decision making, using multiple criteria;
the creative and critical thinking;
the ability to communicate solutions and results;
the capacity in problem making and problem solving;
the skills related to public speaking.

Topics of the course
Sustainable and Affordable Housing is a key factor for an inclusive growth according to the integrated approach of the SDGs. As the world population, in particular in cities, is growing, while climate change is affecting living conditions of millions of people, housing professionals should team up, share knowledge, expertise and management capability to accelerate the provision of affordable housing stock in the growing cities.
The main topics of the course include the study of housing policies to implement social inclusion, sustainable growth and collaborative communities in built environment, according to the priority of EU Agenda.
In particular, the course focuses on the creation of collaborative and inclusive communities and support networks for the realisation of housing autonomy paths that can respond to the diversified and specific needs of people constituting different target users (e.g. low-income families, young couples, students, people with disabilities, elderly people, people with a migratory background). These paths are based on the protagonism of people and their full engagement in the construction of communities that can be considered places of active citizenship. These principles will be transferred into the laboratory activity with Students who will be given a task/mission with a very significant social “potential” impact.
The course aims to guide Students to the knowledge of the practices of the building environment design and management to generate a positive social impact on the community and to boost investment in social infrastructure in Europe, starting from affordable housing as one of the main issue of mismatching between demand and supply in the current real estate market in Italy.
The teaching formula includes: a theoretical introduction through frontal lessons; story telling about case studies; process analysis of built environment regeneration through welfare community policies; seminars and workshops with professionals; interactive Labs with application to real cases or to real contests.
Lessons will be held with an interactive methodology as a dialogue about:
trend about housing future (focused in EU);
problematic aspects concerning the definition of social housing as a service, developed in a public-private partnership (focused in Italy);
processes and conditions for a sustainable development of sustainable and affordable housing (focused in Italy);
interactions of new models of Sustainable and Affordable Housing communities with the built environment (focused in EU);
emerging needs of the population and the cohesion policy (focused in EU);
new trend in affordable housing models (co-housing, senior housing, student housing, housing the youth in EU, housing care, temporary housing, housing against the segregation and inequality, affordable housing for migrants, community engagement and empowerment);
construction of paths to promote independent living and in particular housing autonomy of people with disabilities in implementation of the Italian Law no. 112/16, better known as “Dopo di Noi” Law;
analysis of the impact of Structural Funds on public, cooperative and social housing in EU.
Students will interact with the main actors involved in “housing future”, so called “Next Housing”, (experts, associations and platforms). They will work on housing strategies for cities in EU (or around the globe), sharing knowledge and insights to create accessible, affordable, healthy, safe and inclusive cities.
The bibliography will be presented at the beginning of the course.
Several elements representing housing sustainability will be focused with respect to the three dimensions of sustainable development (economic, social and environmental) from 2030 Agenda of the United Nations, starting from the study and the analysis of this specific subject in Italy.
Knowledge and experiences will contribute to the conclusion of the Master’s training program and, eventually, to the elaboration of the MBE final Thesis.

Prova orale condizionata (a scelta del docente)
Progetto/i - Elaborato/i obbligatorio, di gruppo, con revisioni periodiche, con presentazione/discussione finale
Valutazione continua obbligatoria
Evaluation method and criteria
To facilitate Students in their learning process, in addition to the course bibliography some specific documents will be uploaded in the WeBeep directory of the course.
The evaluation of the single Student will be taken according to the following phases:

• Formative assessment;
• Project development;
• Summative assessment.
  Each phase has got a different work to be presented.
  A ROADMAP OF MILESTONES
  Students will be asked to develop project works to be elaborated both individually and in groups and then presented to the class to increase their ability to design, conduct and communicate a research study on a specific topic relating to the construction of social infrastructures as intended in the context of Sustainable and Affordable Housing. The final grade is related to the learning objectives and it will be calculated according to the following criteria:
  Formative assessment
  1st MILESTONE: individual work.
  Impact on final evaluation: 20% of the final grade.
  2nd MILESTONE: group project work – Part 1.
  Impact on final evaluation: 10% of the final grade.
  Project development
  3rd MILESTONE: group project work – Part 2.
  Impact on final evaluation: 20% of the final grade.
  Summative assessment
  Final Exam: final deliverables.
  Impact on final evaluation: 50% of the final grade.
  Non-attending Students are required to be present on the first day of the course so that their situations can be examined case by case.
  Teaching innovation goals:
  develop a research competence in undergraduate Students, using a strategy called Blended Learning. To achieve this goal, it is first important to seek out the knowledge, skills and values that the research competence must contain;
  elaborate an in-depth and systematic review of the scientific literature on a topic to construct the relevant state of the art;
  collect and organise data and formulating a research question;
  set up a methodology consistent with the objectives and structure a discussion of the results achieved;
  improve the ability to work in team;
  improve the skills related to public speaking;
  address the research approach required for the Master Thesis.
  Innovative teaching
  Through the experimental project of innovative teaching, the course, as a tangible element of this type of teaching, to achieve the following objectives:
  achievement of awareness on the soft skills matured in the teaching environment by the Students;
  creation of bridging actions with the world of work, such as the activation of traineeships aimed at strengthening transversal skills; the creation of a Mentoring program with trade associations; participation in social economy tables; participation in ongoing research; participation in international conferences on teaching innovation, and other in progress. The experimental proposal makes use of an Embedded Laboratory, where Students are exposed to a series of diversified, multidisciplinary learning experiences with many points of contact and relapse with the external professional world and focuses on highlighting the already existing heritage and the wealth of skills and abilities that are developed throughout the course of study, which in this case are particularly rich and very diversified because of the different three-year Bachelor Degrees. It is a matter of bringing out, in the classroom, through the way the course program is dealt with and the themes of social responsibility expressed in the contents of the course, all those transversal skills (transversal skills, or soft skills) that the education and training policies of the European Union have been insisting on for some time.

The course develops the subject of building maintenance management and the data necessary to know the condition/state of a building.
The first goal is to define the variables associated with the management of a building and/or a real estate during its estimated life cycle, referring to different types of maintenance, monitoring the performances of the building and its parts, verifying life cycle costs with different maintenance profiles. Methods and tools will be presented to collect and analyse data to have feedback information that can be used to revise maintenance plan and support design decisions. The second goal is to use this knowledge to drive technical decisions in the design phase, choosing the “correct” products and implementing a value analysis that takes care of global costs (construction, use/maintenance, refurbishment/disposal) and benefits (performances) of the single component and the building as a whole

Lectures will allow students to:

• analyze and understand a building process related to maintainability assumptions;
• define contents and costs of a maintenance plan;
• arrange value analysis and cost-benefit evaluation, due to different technical solutions/design options;
• define and compare LCC;
  Exercize activities will allow students to:
• break up a building (WBS);
• settle on needs, requirements, performances of a building and its components (voluntary and/or mandatory);
• deal with a technical due diligence (simplified procedure);
• develop the maintenance plan and schedule;
• analyse and suggest different scenarios, considering performances, maintenance plans and costs during the building life cycle

The course provides knowledge and skills for analysing, planning and managing maintenance activities throughout the lifecycle of built assets. Particular attention is devoted to value-based decision-making processes, lifecycle performance assessment, digital information management and the integration of technical, economic and managerial aspects within the built environment.
The first part of the course introduces the fundamentals of maintenance management. Definitions, classifications, maintenance strategies and relevant standards are presented, highlighting the role of maintenance in preserving building performance, functionality and value over time.
The course then focuses on value analysis methodologies and decision-support approaches for the selection of technical solutions. Students learn how to assess building conditions, identify criticalities, compare alternative interventions and support maintenance and refurbishment decisions through performance-based and value-oriented approaches.
A dedicated module addresses economic evaluation methods and lifecycle cost analysis. Topics include maintenance costs assessment, discounting methods, lifecycle costing techniques and economic supervision tools supporting decision-making throughout the lifecycle of buildings and facilities.
The course also explores the role of digital technologies in maintenance management. Building Information Modelling (BIM), Digital Building Logbooks (DBL), Digital Twins and information management systems are presented as tools for collecting, organising and updating information useful for facility and asset management. Particular attention is devoted to data integration, information sharing and digital workflows supporting maintenance planning and operational activities.
Building services systems are introduced with a focus on HVAC and sanitary systems, discussing their main components, operation principles and maintenance requirements. Maintenance activities related to building envelope technologies are also analysed, including façade systems, curtain walls and permanent access systems for inspection, cleaning and maintenance operations.
The final part of the course broadens the perspective towards asset and real estate management. The main activities, stakeholders and processes involved in property, facility and asset management are discussed, highlighting the relationships between technical management, economic performance and long-term value preservation.
Teaching activities combine lectures, case-study analyses and collaborative project work. Working in teams, students apply value analysis methodologies to a real case study, assess building conditions and criticalities, compare alternative interventions, develop and implement a Digital Building Logbook, integrate maintenance information within BIM models and present the outcomes of their work through technical reports and presentations. The course may also include technical visits and meetings with industry professionals operating in the fields of maintenance, facility management and real estate management.
Main topics covered by the course include:
General principles, definitions, standards and regulations for building maintenance management;
Maintenance objectives, policies, types and strategies;
Building condition assessment, degradation and obsolescence;
Durability, maintainability, reliability and availability of building systems;
Value analysis and performance-based decision-making processes;
Technical alternatives assessment and intervention prioritisation;
Life Cycle Costing (LCC), maintenance costs assessment and economic evaluation methods;
Building Information Modelling (BIM) for maintenance management;
Digital Building Logbooks (DBL) and Digital Twins;
Building services maintenance, including HVAC and sanitary systems;
Building envelope maintenance, inspection and access systems;
Facility, asset and real estate management;
Case studies and practical applications.
A group project is an integral part of the course and is developed by teams of approximately 8–10 students. The project aims to support the practical application of the methods, tools and concepts presented during lectures. Starting from a real case study, student teams are required to assess building conditions and criticalities, analyse alternative intervention strategies, perform value-based evaluations, develop a Digital Building Logbook and integrate maintenance-related information within BIM-based workflows.
Project activities start at the beginning of the semester and are reviewed through intermediate milestones and feedback sessions. The final evaluation of the project is based on the quality of the submitted deliverables, the technical consistency of the proposed solutions and the effectiveness of the final presentation. Individual contributions may also be considered during the assessment process.

Prova scritta obbligatoria, senza prove in itinere
Prova orale condizionata (a scelta del docente)
Progetto/i - Elaborato/i facoltativo (a scelta dello studente), di gruppo, con revisioni periodiche, con presentazione/discussione finale
Assessment is based on two complementary components: an individual written examination and a group project developed throughout the semester.
The written examination is aimed at assessing students’ understanding of the theoretical concepts, methodologies and tools presented during lectures and included in the reference material. The examination is held during the official examination sessions and consists of a combination of multiple-choice and open-ended questions. The written examination is compulsory and is considered passed with a mark equal to or higher than 18/30.
The group project is intended to assess students’ ability to apply the methods and approaches discussed during the course to a real case-study building. Working in teams, students are required to analyse building conditions and criticalities, compare alternative intervention strategies, perform value-based evaluations, develop and implement a Digital Building Logbook, and integrate maintenance-related information within BIM-based workflows. Project activities are reviewed throughout the semester through intermediate milestones and feedback sessions. The project evaluation is based on the quality of the submitted deliverables, the technical consistency of the proposed solutions, the final report and the final presentation. An individual mark is assigned to each student on the basis of both the project outcomes and the contribution demonstrated during project activities.
The final grade is calculated as the arithmetic average of the written examination mark (50%) and the individual project mark (50%).
Students who are unable to participate in the project activities during the semester, or who do not obtain a positive evaluation for the project work, are required to take an additional individual oral examination during the official examination sessions. In this case, the final grade is calculated as the arithmetic average of the written examination mark and the oral examination mark.
During the assessment process, students are expected to demonstrate the ability to:
explain the fundamental concepts, terminology and methodologies related to building maintenance management;
discuss maintenance policies, strategies and planning approaches for built assets;
analyse building conditions, degradation phenomena and obsolescence issues;
compare alternative technical solutions and justify maintenance and refurbishment decisions;
apply value analysis methodologies to support decision-making processes;
perform basic lifecycle cost assessments and discuss maintenance-related economic evaluations;
understand the role of BIM, Digital Building Logbooks and Digital Twins in supporting maintenance and asset management activities;
critically discuss maintenance management processes within the broader framework of facility, asset and real estate management.

Chanter, B.; Swallow, P., Building maintenance management, Editore: Wiley,, Anno edizione: 2007
Molinari, C., Procedimenti e metodi della manutenzione edilizia, Editore: Esse Editore, Anno edizione: 2002, ISBN: 88-513-0022-4
Stanford, H.W., Effective building maintenance, Editore: Fairmont Press, Anno edizione: 2010, ISBN: 978-1-4398-4553-0
Palmer, R.D., Maintenance planning and scheduling handbook, Editore: McGrawHill, Anno edizione: 2010, ISBN: 978-0-07-178411-5
Grosso, L., Tempario per opere edili civili - Nuove costruzioni, manutenzione e ristrutturazione,, Editore: Il Sole 24 Ore, Anno edizione: 2007